funtrott 6chemin des montagnes 77730 citry For the withdrawal period to be respected, it is sufficient that you send your communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period. The return costs are exclusively at your expense. The returned product(s) must not have been damaged in any way. The exercise of the right of retraction gives rise to a refund of the sums paid at the time of the order within a maximum period of 14 days from the date on which you exercised this right. We will proceed to the refund by using the same means of payment that you used for the initial transaction, unless you expressly agree to a different means; in any case, this refund will not incur any costs for you. We reserve the right to withhold a certain amount if the product is damaged. The customer must return the product ordered in its original packaging.
In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs arising from the fact that you have chosen, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.